Rebuttal

I have already outsourced - 

• What kind of Services have you outsourced 
• Have you outsourced it to an offshore vendor or nearshore vendor
• Have outsourced it to a single vendor or multiple vendor
• Have you ever thought about a backup vendor

I am busy -

• When do you think is the best time to reach you

I am in a meeting -

• Can I call you later in the afternoon or may be tomorrow morning?

Is this a sales call-

• Yes. It is. I am trying to present you some of our service offerings that would align with your current business objectives.

I am not interested -

• May I understand the reason for not looking for new vendor?